Kentucky Department of Education

Below are a conglomeration of helpful links to various resources used by the KETS Help Desk to provide our customers the best possible support.

Search Engines, Knowledge Bases & Help Sites

 

Microsoft Products

 

http://search.support.microsoft.com/

 

Windows 95 & 98

http://www.win98central.com/

 

Windows NT/2000

http://www.microsoft.com/windows2000/downloads/
http://www.eventid.net/  (This site is VERY helpful for searching Event Viewer Event ID's)
http://www.eu.microsoft.com/windows2000/techinfo/default.asp

http://searchwin2000.techtarget.com/

http://www.labmice.net/

http://www.windows2000faq.com/

http://www.swynk.com/

http://www.iisfaq.com/

 

Exchange 5.5/2000

http://www.exchangeadmin.com/

 

Novell Knowledge Base

 

http://www.novell.com/search/support/kb_index.html

 

Apple/Macintosh

 

http://www.apple.com/

http://www.macwindows.com/  (For cross-platform Macintosh, MS Windows, and Netware)

http://www.macsurfer.com/  (This site is a must-see for Macintosh users)

http://www.versiontracker.com/windows/

http://www.applelinks.com/

http://www.macfixit.com/

 

Virus Protection

 

McAfee/NAI

http://www.nai.com/  

http://www.mcafeeb2b.com/

http://www.mcafeeb2b.com/products/virex/default.asp  

(For Macintosh)

 

Corel Products Knowledge Base

 

http://venus.corel.com/kbsearch/

 

Hardware, Drivers, BIOS, Etc.

 

http://www.motherboards.org/

http://www.tweak3d.net/

http://www.helpdrivers.com/

http://www.windrivers.com/

http://www.computerhope.com/help/bios.htm

 

Networking

 

http://www.networkingnext.com/

http://www.gdc.com/  

http://www.geektools.com/  (WhoIs for IP lookup)

https://grc.com/x/ne.dll?bh0bkyd2 (Shields UP! quickly checks the SECURITY of
YOUR computer's connection to the Internet.)

 

General Search Engines (including meta-search)

 

http://www.google.com/  

(KETS Help Desk Top Search Engine Pick!!)

http://www.metacrawler.com/

http://www.search.com/

http://www.dogpile.com/index.gsp

http://whatis.techtarget.com/  (Good general tech information)

http://www.zdnet.com/searchiq/directory/multi.html  (This is a list of multiple search engines on the web)

http://www.ipl.org/div/subject/browse/com00.00.00/

 

Software Vendors

 

http://www.softwarespectrum.com/  

 

Other Vendor Support Sites

 

Hewlett Packard

http://www.hp.com/  

Lexmark

 http://www.lexmark.com/  

IBM
http://www.ibm.com/  

Accent Systems

http://www.accentsystems.com/  

Epson

http://www.epson.com/  

Dell

http://www.dell.com/  

Bay Networks

http://www.baynetworks.com/  

Pomeroy

http://www.pomeroy.com/control/welcome