Software Licensing- Frequently Asked Questions (FAQs)

Published: 4/29/2013 1:29 PM

Information found below is based upon either the web pages of the software company/licensing agent or upon information that has been shared by their representatives.

Change in Microsoft Student Select Program
Effective April 1, 2012, Microsoft changed the Student Select Program and product offerings available. Kentucky public school students will no longer be able to purchase Microsoft Office, the latest Microsoft Operating System (OS) upgrade and other software. Currently the following Microsoft products are available to students via the Student Select Program:
 
  • Microsoft Visio
  • Microsoft Project
 
Kentucky public school district staff and teachers and Kentucky Department of Education (KDE) staff will continue to be eligible to buy products offered through the Microsoft Work at Home Program.
 
Software can be purchased on-line at http://kde.onthehub.com. Click on the product you are interested in purchasing then follow the instructions that will guide you through the purchase process.
 
Q:  What products and prices are available?
 
A:  Visit the Kentucky Department of Education academic software purchase site (powered by Kivuto (formely known as e-academy) at http://kde.onthehub.com for information and pricing on available products.
 
Q:  Are employees and students permitted to purchase more than one copy of the software?
 
A:  Employees and students are permitted only one individual license per product.  A family can purchase multiple copies only if they have more than one student in KY K-12 schools or a combination of eligible employee/students in the household.
 
Q:  How do I show I qualify as a student or employee?
 
A:  If you have a school or KDE-issued email address, use your full email address to register and qualify.  If you do not have a qualifying email address, you must send an image or fax of a document that shows you are enrolled or employed by a qualifying school or agency. Follow the instructions outlined in the purchase process.
 
Q:  Does the price include a full version of the software?
 
A:  Yes, all applications are full versions of the software.  The Windows Vista license does require that a qualifying Windows operating system license be previously installed on the computer.
 
Q:  Is the software downloaded or is the media (CD/DVD) included?
 
A:  Most software available for purchase offers a Download (no CD/DVD provided) option or a Mail Order (The media is included).  Both the Download and Mail Order options allow only 1 installation.
 
Q:  Since the software allows only 1 installation, how do you handle situations where new computers are purchased or current computers are re-built?
 
A:  If there is a need to reformat hard drive or a new computer is purchased, the Kivuto tech support team (support@kivuto.com) or 1-888-396-1447, “support”, can provide another activation key. The end user should know, however, that the license does only allow for one install per license, so if a new machine is bought they would have to uninstall license(s) from the old machine.
 
Q:  What applications are included in each of the Microsoft Suites?
 
A:  Please refer to the product details for a list of applications included in each of hte Microsoft suites.  
 
Q:  On the purchase site, under the Academic Affiliation purchase it asks for a Student ID, is that the state assigned student number?
 
A:  No, state assigned or school-assigned numbers aren't used, that field is just part of the basic e-academy template.  Full name should be typed in that field instead of a number.
 
Q:  Can you give me more information on the Work At Home option for Teachers/Staff?
 
A:  Staff and Teachers that have a PC assigned to them at work or in their classroom are eligible to purchase a copy of the version of Microsoft Office and/or the Microsoft Operating System license for working at home at a significantly reduced price per license. Legally the end user cannot use the work at home software for personal usage as it is intended for the  user to have access to the media for work at home only.  The software must be used for working at home, and must be uninstalled if the staff member or teacher no longer works for the school or district. Cross versioning is allowed; for example if you have Office 2007 on your work machine you are eligible to put Office 2010 on your home machine if you desire.

Jessica Abbott
Office of Knowledge, Information and Data Services
Division of Engineering and Management Services
15 Fountain Place
Frankfort, KY 40601
(502) 564-2020 ext. 2448
Fax (502) 564-1519