Kentucky Department of Education

​Content Management Server (CMS)/ Full Time support of users on this Microsoft System

• Customer:  KDE
• Description:  KDE Website authoring and display system.

​Remedy

• Customer:  KDE
• Description:  Incident Management application used by KETS Service Desk to manage incidents.

MUNIS

• Customer: All School Districts
• Descriptions:  State wide financial accounting program for schools and districts.

KSIS (Kentucky Student Information System)

• Customer: All School Districts
• Descriptions:  State wide student information program for schools and districts.

TimeForce

• Customer:  KIDS
• Description: A tool that allows KIDS the ability to track resource work and help level the work of the resource pool within KIDS and forecast future workloads.

ISA

• Customer:  All School Districts
• Description:  Internet Security and Acceleration (ISA) is used to protect from internet-based threats while providing users with secure and fast access.

Altiris

• Customer:  KDE
• Description:  Tracks comprehensive hardware information, installed software packages, and operating systems for all IT assets throughout their lifecycle.

KDE- DPR Tracking Tool

• Customer:  KDE
• Description:  A SharePoint based workflow tool that facilitates the automated approval process of requisition forms within KDE.