KETS Service Desk
Phone: (502) 564-2002 (local)
(866) 538-7435 (toll free)
Hours of Operation: Monday - Friday 7:30 AM - 5 PM Eastern Time
The KETS Service Desk has created this "How To" section to provide our customers fast access to documents and sites that can assist you quickly and easily.
KETS Help Desk ePolicy Orchestrater Support
KETS Service Desk Phone: (502) 564-2002 (local) (866) 538-7435 (800) E-mail: firstname.lastname@example.org This
page contains documents that provide standards, instructions, hints, tips and best practices to those responsible for installing, maintaining, and the monitoring of NAI's Enterprise Policy Orchestrator (ePO) at the school, district and state levels.
KETS Help Desk VPN Support
This page contains documentation outlining how to download, install, and configure the KETS enterprise VPN client. These instructions outline the process for both KETS domain users and users requesting KETS vendor VPN access. This page also contains documentation outlining how KETS domain administrators will deploy the KETS Enterprise VPN server interface for domain users.
Financial Management System (Munis)MUNIS is the financial software package used in all 174 Kentucky School Districts. This section provides instructions and information to assist with consistent reporting of all financial information required of the Kentucky School Districts. There are also links to other associated sources. MUNIS Help Desk: (800) 722-4908.KETS Service Desk: ... More
Network Support Documents
This page contains documents that provide standards, instructions, hints, tips and best practices to those responsible for maintaining, monitoring and analyzing components of the KETS Enterprise Network at school, district and state levels. The School Construction Technology Checklist Guide is now located here.