SYSTEMS CONSULTANT IT

Published: 11/21/2014 1:43 PM
The Kentucky Department of Education (KDE), Office of Administration and Support (OAS), Division of School and Community Nutrition (SCN), in Frankfort (Franklin County) has an opening for a Systems Consultant IT.


DUTIES AND RESPONSIBILITIES:

 

In working with SCN through Federal regulations and policies as well as state regulations, analyze requests for information technology development and prepare long range information technology plans across agency organizational business lines.  Provide analytical support for large-scale development projects including overall system design and integration.  Serve as project leader or provides analytical support to information technology management in the integration and design of large-scale development projects.  Serve as agency lead for federal and state reporting.

 

Serve as a project lead for SCN’s claims and application system to maintain compliance with USDA regulations and policies as well as any applicable state regulations.  Effectively manage vendor relationship to monitor timely resolution of issues.  Coordinate enhancement requests with vendor and explain business needs to arrive at the best possible solution.  Prioritize issues with vendor to meet the planned business needs. 

 

Develop enhancement requests for vendor that includes business rationale, screen mock-ups, use cases and other means to precisely detail the business need.  Obtain familiarity with Child Nutrition Program rules and regulations to properly document enhancement request.  Participate in bi-weekly project status meeting with vendor to coordinate activities, discuss open issues and plan future development efforts.

 

Ensure availability and reliability of system for end users.  Engage in troubleshooting issues with unplanned system downtime with vendor and other stakeholders.  Perform troubleshooting with end users and suggest workarounds as necessary.  Submit support tickets to vendor for any identified system bugs.  Train State Agency staff on new features and enhancements.  Provide assistance to program staff on training end users on system changes.

 

Respond to ad hoc requests for data: gather the detailed requirements, compile the data and submit ticket to vendor in a pre-defined report is not available.  Effectively monitor system access and maintain security groups.  Approve requests for system access.  Assist with responding to outside audit requests.  Communicate regularly with Division Director on system issues and provide updates on issues.  Escalate issues as appropriate for timely resolution.

 

Perform other duties as assigned

 

MINIMUM REQUIREMENTS:

 

Applicants must be a graduate of a college or university with a bachelor’s degree, and must have four years of professional experience in computer programming and/or systems analysis.

 

SUBSTITUTION CLAUSE:

 

Related technical or vocational training will substitute for the bachelor's degree requirement on a year‑for‑year basis.  A master's degree in computer science will substitute for one year of the required experience.

 

Experience in computer programming, systems analysis and/or computer operations will substitute for the bachelor's degree requirement on a year‑for‑year basis.  Experience in business or public administration, statistics, research or a related field will substitute for the bachelor's degree requirement on a year‑for‑year basis.

 

 

Applicants and employees in this classification may be required to submit to a drug screening test and background check.

 

Applicants currently under contract with a local school district are required to provide a written release from their superintendent prior to an offer of employment is given.

 

In accordance with KRS 161.220 the applicant selected for this position will become a member of the Kentucky Teachers’ Retirement System.

 

Pay Grade:  17                

Gross Monthly Salary Range:   $3,908.94 - $5,178.72

 

Please be advised per 101 KAR 2:034 and KDE’s internal policy concerning the salary of newly appointed state employees, the salary that KDE will review and consider for this position prior to offering the position to the candidate is in the range of ($3908.94-$3,923.82.)  This salary for this classification for newly appointed state employees is non-negotiable.

 

Position#:  31031876

 

NOTE: BEFORE THE CLOSING DATE, applicants must complete an application via the Career Opportunities System (COS) and meet the minimum requirements for the position.  Applicants must also self-nominate themselves (apply) for the position via the Career Opportunities System.

 

For further information concerning the application process, go to the following link: http://www.personnel.ky.gov/employment/

 

Inquiries for this position should be directed to:  Anitra Williams, Division of Resource Management, 500 Mero Street, 16th Floor, Capital Plaza Tower, Frankfort, KY  40601; fax:  502-564-3611.  Email:  Anitra.Williams@education.ky.gov

 

The closing date to apply for this position is December 11, 2014.

 

An Equal Opportunity/Affirmative Action Employer M/F/D

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Anitra Williams
Office of Administration and Support
Division of Resource Management
500 Mero Street, 16th Floor CPT
Frankfort, KY 40601
(502) 564-3716
Fax (502) 564-3611