OET Service Catalog

Security and Business Continuity

Published: 8/2/2022 3:55 AM

Customer: All School Districts

  • Mission Statement - Provide Security and Business Continuity guidance and leadership to KDE and OET with the implementation of comprehensive policy, best practices, and procedures.
    • Program Scope
      Provide oversight and centralized security management to the KDE Enterprise with complimentary security representatives from each KDE Office.
  • Goals/Deliverables
    • Policy Management
      Collaboration – Cooperate with the KDE Technology Policy and Data Policy Committees in the development of policies to standardize and regulate the use of technology throughout KDE.
      Security – Develop and communicate a comprehensive Security Policy with supporting security control policies.
      Disaster Recovery – Develop a KDE Disaster Recovery strategy beginning with a formal documented plan.


    • Project Prioritization and Alignment
      Perform gap analysis of Process and policy to drive and prioritize IT Security initiatives and related projects.
      Service Hours (Non-Technical): 8:00 – 4:00pm EST

Service Hours (Technical): 7:30 – 6:00pm EST
Associated Fees: N/A
Non-Technical Contact Information: Bob Hackworth

Phone: 502-564-2020x2436
Email: robert.hackworth@education.ky.gov




Technical Support Contact Information:  KETS Service Desk
Phone (Toll Free): 1-866-538-7435
Phone: 502-564-2020
Fax: 502-564-4695
Email: ketshelp@education.ky.gov 



​Phil Coleman
Office of Education Technology
Division of School Technology
300 Sower Blvd., 4th Floor
Frankfort, KY 40601
(502) 564-2020 ext. 2204
Fax (502) 564-1519


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