Pursuant to Senate Bill 1, 2021 Extraordinary Session, districts are required to submit their current COVID-19 School Operations Plan and any subsequent drafts to KDE for informational purposes.
Districts may submit their plans to KDE using this form.

OET Service Catalog

Vendor Supplied Systems supported by KDE personnel

Published: 8/2/2022 3:55 AM

​Content Management Server (CMS)/ Full Time support of users on this Microsoft System

  • Customer:  KDE
  • Description:  KDE Website authoring and display system.

​Remedy

  • Customer:  KDE
  • Description:  Incident Management application used by KETS Service Desk to manage incidents.

 

MUNIS

  • Customer: All School Districts
  • Descriptions:  State wide financial accounting program for schools and districts.

 

KSIS (Kentucky Student Information System)

  • Customer: All School Districts
  • Descriptions:  State wide student information program for schools and districts.

 

TimeForce

  • Customer:  KIDS
  • Description: A tool that allows KIDS the ability to track resource work and help level the work of the resource pool within KIDS and forecast future workloads.

 

ISA

  • Customer:  All School Districts
  • Description:  Internet Security and Acceleration (ISA) is used to protect from internet-based threats while providing users with secure and fast access.

 

Altiris

  • Customer:  KDE
  • Description:  Tracks comprehensive hardware information, installed software packages, and operating systems for all IT assets throughout their lifecycle.

 

KDE- DPR Tracking Tool

  • Customer:  KDE
  • Description:  A SharePoint based workflow tool that facilitates the automated approval process of requisition forms within KDE.

 

Return to OET District Service Catalog Guide Main Page

 

​KIDS Service Desk Contact Information

Phone (Toll Free): 1-866-538-7435
Phone:  502-564-2002
Fax: 502-564-1519
Email:  ketshelp@education.ky.gov
Technology Support and Services
KETS Engineer Program

 

  

​Phil Coleman
Office of Education Technology
Division of School Technology
300 Sower Blvd., 4th Floor
Frankfort, KY 40601
(502) 564-2020 ext. 2204
Fax (502) 564-1519
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