Continuous Improvement

Continuous Improvement for Gap Closure

Published: 5/27/2026 1:13 PM

​​​This website provides information, resources and tools designed to assist schools and districts in their efforts to reduce the number of students scoring below proficiency and improve overall student achievement.

Understand the Need behind Continuous Improvement

The Novice Reduction for Gap Closure White Paper​ lays out the foundational beginnings of the Continuous Improvement work, lists related regulations and statutes and the Key Work Processes for Classroom and how they were selected to guide the Continuous Improvement work. Appendix A of the Novice Redution for Gap Closure White Paper​ provides a matrix to demonstrate the connection between the Key Core Processes and the ​Characteristics of Highly Effective Teaching and Learning (CHETL)

The Purpose of the Key Core Work Processes

The Key Core Work Processes drive strategic decision-making and guide the development, refinement, and implementation of work systems within your organizations. To define the Key Core Work Processes, we refer to the definition of work systems as outlined in the Baldridge Criteria for Performance Excellence Education:

  • define how the organization's work is accomplished
  • include the internal work processes and external resources needed to develop and produce programs and services
  • support delivery of programs and services to student and other customers
  • ensure purposeful continuous improvement within the organization

Educational work systems involve your instructional team members, shareholders, community partners, and others with a vested interest in student achievement within schools, districts, and communities-at-large.

The Key Core Work Processes also serve as a framework for building the comprehensive school improvement plan (CSIP) and comprehensive district improvement plan (CDIP) for the organization. The work processes serve as the qualitative component of the needs assessment process and help schools and districts identify strategies to be deployed through the continuous improvement plan. Additional information is available in the Examination of Key Core Work Processes Protocol​.

Utilizing the following tools will allow teams to purposefully engage with the key core processes and the strategies that support them.

   Reference Strategic Level Key Core Work Processes

   Potential Activities Aligned to Key Core Work Processes​ ​


Kim Bullard
Office of Continuous Improvement and Support
300 Sower Blvd., 5th Floor
Frankfort, KY 40601
(502) 564-5130
Fax (502) 564-8149

Kim.bullard3@education.ky.gov​​