The following vendors hold KETS Instructional Device contracts that are available to be used for by the K-12 public Districts and Schools within the Commonwealth of Kentucky. Below is purchasing information provided by the contract holders and contract information. Specific questions about products, pricing and ordering information should be directed to the appropriate vendor contact.
You can find more information on the KETS Products and Technical Standards page.
Specifications can be found in the KETS Instructional Device Minimum Specifications document.
Guidelines can be found in the (Document is being updated) document.
Dell
Contract#: MA-758-2100000423
For information contact: Johnathan Gross, Account Executive, (502) 341-3694, email: Johnathan.Gross@Dell.com, and Wesley Fetter, Inside Sales Rep, (512) 513-0717, Email: Wesley_Fetter@Dell.com
Inside Sales and ordering contact: Cody Young, Inside Account Manager, (512) 720-5933, Email: Cody.Young@Dell.com
Dell Sales Agent:
Steve Lange, Account Manager, Phone: 502.550.6511, Email: steven.lange@encore.tech
Kendall Kassinger, Account Manager, Phone: 502.641.1624, Email: Kendall.Kassinger@encore.tech
Inside Account Managers (quotes, orders):
Hans Roedig – Inside Account Manager, Phone: 513.493.4626 Email: hans.roedig@encore.tech or
Ann Scott, Inside Account Manager, Phone: 513.493.4712, Email: ann.scott@encore.tech
Mike Phelps, Account Manager –Account Manager- Phone (Office), (859) 721-1530 (Mobile)-(859) 983-0173, Email: Mike.phelps@trace3.com
Inside Account Manager (quotes orders):
Caitlin Burpee For quotes & orders: Phone, and (502) 271-2131, and Mobile (231) 903-5301, Email Caitlin.Burpee@trace3.com
For warranty service call: https://www.dell.com/support/home/us/en/19
Dell Instructional Device Contract Category Discounts off MSRP:
- Enterprise Desktops-11.5%
- Enterprise Laptops-11.5%
- Maintenance/Warranty Support-0%
- Enterprise Tablets-11.5%
- Monitors-11.55%
- Accessories-3%
- Installation/Initial Configuration-0%
- Services- 11.5%
Dell Instructional Device Contract.pdf
Final Expiration date after renewals: 09/30/2028
Hewlett Packard
Contract#: MA-758-2100000418
For information contact: Jerome Gabryszewski, Account Executive (505) 415-7120 or email: Jerome.Gabryszewski@hp.com
Go
to HP KETS Instructional
Device Contract Web site for e-quotes & online ordering: (www.hp.com/buy/kets)
Hewlett Packard Sales & Service Agent:
Trafera (formally known as FireFly Computers)
Prosys Information Systems, Inc.
Riverside Technologies, Inc.
Brett Clark, Account Manager (866) 804-4388, ext. 1403 email: bclark@1rti.com
For quotes & orders: Brian Miller, (866) 804-4388, ext. 1171 email: bmiller@1rti.com
HP Instructional Device Contract Category Discounts off MSRP:
HP Instructional Device Contract.pdf
Effective Date: 10/01/2020
Expiration Date: 9/30/2024
Final Expiration date after renewals: 9/30/2028
Lenovo
Contract#: MA-758-2100000421
For information contact: Kathryn Hickman (919) 614-0608, email: khickman@lenovo.com and Caleb Ellis (919) 411-3433, email: cellis@lenovo.com
For Quotes and Orders: Kathryn Hickman (919) 614-0608, email: khickman@lenovo.com and Caleb Ellis (919) 411-3433, email: cellis@lenovo.com
Go to Lenovo KETS Instructional Device Contract Web site for e-quotes & online ordering: No Website Available
For Warranty Service call:
Standard Support: (877) 453-6686 (N-Series – Press 1, Think Series – Press 2) or visit http://pcsupport.lenovo.com
Enhanced Support (Purchased separately with device): (800) 250-6085, or email: ketssupport@sparco.com
Lenovo Sales & Service Agent:
Rich McLean for Quotes and Orders please contact :CDW-G, Phone (866) 668-9495, Email: richmcl@cdw.com
Lenovo Instructional Device Contract Category Discounts off MSRP:
- Enterprise Desktops-32%
- Enterprise Laptops-32%
- Maintenance/Warranty Support-18%
- Enterprise Tablets-3%
- Monitors-5%
- Accessories-20%
- Installation/Initial Configuration-0%
- Services-0%
Lenovo Instructional Device Contract.pdf
Effective Date: 10/01/2020
Expiration Date: 9/30/2024
Final Expiration date after renewals: 09/30/2028
Microsoft
Contract#: MA-758-2100000422
For all contract related issues contact: Account Executive, Othniel "Niel" Tucker-Phone (312) 920-3482 email: otucker@microsoft.com
Account Technology Strategist, Jon Adams-Phone (513) 826-9259 email:jonathan.adams@microsoft.com
For Microsoft Surface sales information contact: Sr. Specialist, Nancy Shurilla-Phone (630) 248-4676, email: nshurilla@microsoft.com
Send orders to: (see below for online ordering)
For Warranty Service and Surface Support go to https://www.microsoft.com/surface/en-us/support/business or call (800)642-7676 and follow the prompts as follows: say Business for customer type, then say Technical Support, and for Technical Support say More Options and then Surface. This will get you to a representative that will be able to assist you with your hardware support needs.
Microsoft Service Agent:
For all contract related issues contact: Account Executive, Carter Bradford
Nick Spinarelli, SHI Enterprise Account Executive, Public Sector Education, Phone: (732) 260-2537, Email: Nick_Spinarelli@SHI.com
Inside Sales and ordering contact: Pete Calamia and Lexi Ettman, Phone: (888) 591-3400, Email: KentuckyTeam@shi.com
Microsoft Instructional Device Contract Category Discounts off MSRP:
- Enterprise Desktops- N/A
- Enterprise Laptops- 3%
- Maintenance/Warranty Support -0%
- Enterprise Tablets-3%
- Monitors-0%
- Accessories-0%
- Installation/Initial Configuration-0%
- Services-0%
Microsoft Instructional Device Contract.pdf
Effective Date: 10/01/2020
Expiration Date: 09/30/2024
Final Expiration date after renewals: 09/30/2028
Melissa Moore
Office of Education Technology
Division of School Technology Planning and Project Management
300 Sower Blvd., 4th Floor
Frankfort, KY 40601
(502) 564-2020 ext. 2438