Technology Purchasing and Standards

Voice Hardware and Services

Published: 6/12/2019 8:36 AM

The following vendors hold State Master Agreement Contracts that are available to be used for voice hardware and services technology purchases by K-12 public Districts and Schools within the Commonwealth of Kentucky.   Specific questions about products, pricing and ordering information should be directed to the appropriate vendor contact.

For quotes/purchases related to E-Rate funding request customers should work directly with the contract holder.  Contract holders may engage the usage of approved agents for non E-rate purchases. ​​​​​​​​​​

Avaya

Contract # MA-758-1300000895 
For Information, contact: Gary Lawrence (Account Executive) (513) 22-88042, email: gllawrenceii@avaya.com, or Mike Culleton (Regional Sales Leader) (702) 977-2380, email: mcculleton@avaya.com
Send Orders to: Gary Lawrence, email: gllawrenceii@avaya.com
For Warranty Service: (800) 282-1361
E-Rate SPIN: 143005214
Avaya Contract Agents:  

KETS Avaya Contract Category Discounts off MSRP:

  • Telephone System Hardware: 60%
  • Auto Attendant/Voicemail: 65%
  • Operating System Software: 65%
  • Cables/Accessories: 65%
  • Installation/Initial configuration: 20%
  • Training (Technician/System Admin Training): 0%
  • Maintenance (Hardware) Support: 35%         
  • Maintenance (Software) Support: 35%
  • Telephone Headsets: 65%
  • Voice Training (End User) : 20%                  
  • Voice Professional Services: 20%
  • Voice Accessories: 65%
  • Mobility Software: 65%
  • Voice End-User Software: 65%

Avaya MA 758 1300000895 KETS Voice Hardware and Services.pdf

Effective Date: 3/1/2013
Expiration Date: 2/28/2020
Final Expiration date after possible renewals: 2/28/2021

 

Mitel Business Systems

Contract # MA-758-1300000896
For Information, contact: Susan Friendship - Contracts Administrator, (613) 691-3342, email: susan.friendship@mitel.com
Send Orders to: Mitel Business Systems, Inc. State Contract Sales Order Desk, 1146 North Alma School Road, Mesa, AZ 85201 FAX: (703) 904-0568 or  usgovernmentsales@mitel.com  
For Warranty Service: Mitel Customer Care Center, (800) 722-1301, or email: customersupport@mitel.com  
E-Rate SPIN: 143030998
Mitel Contract Agents:

  •  ​Gibson Teldata, Inc.- Scott A Egan, Director of Business Development, Office-(812) 237-9128 ext. 79128 Fax- (812) 237 9156 email:  segan@bgibson.com​

KETS Mitel Business Systems Contract Category Discounts off MSRP:

  • Telephone System Hardware: 38%
  •  Auto Attendant/Voicemail: 38%
  • Operating System Software: 38%
  • Cables/Accessories: 0%
  • Installation/Initial configuration: 36.5%
  • Training (Technician/System Admin Training): 36.5%  
  • Maintenance (Hardware) Support: 10%
  • Maintenance (Software) Support: 10%
  • Telephone Headsets: 38%
  • Voice Training (End User) : 36.5% 
  • Voice Professional Services: 20%
  • Voice Accessories: 38%
  • Mobility Software: 38%
  • Voice End-User Software: 38%

Mitel MA 758 1300000896 KETS Voice Hardware and Services.pdf

Effective Date: 3/1/2013
Expiration Date: 2/28/2020
Final expiration date after possible renewals: 2/28/2021

 

Mitel Networks, Inc. (formerly known as ShoreTel, Inc.)

Contract # MA-758-1300000894
For Information, contact: Ed Bowen-Account Executive, (512) 551-7132, email: Edward.bowen@mitel.com or Jason Taylor, Phone- (512) 551-7279, email- jason.taylor@mitel.com​
Send Orders to: Ed Bowen- Account Executive, (512) 551-7132, email: Edward.bowen@mitel.com
Go to ShoreTel's KETS Contract Web site for e-quotes & online ordering: http://www.shoretel.com/solutions/by_industry/government/KYKETS.html
For Warranty Service: This information will be updated as it becomes available
E-Rate SPIN: 143020162

ShoreTel Contract Agents:  

  • Global Business Solutions, Inc., Gaby Batshoun- Office: (859) 491-5900 x103, Cell: (859) 547-5103, email: Gbatshoun@gbs-inc.com

  • Unified Technologies, LLC:  Mary Pat Bauman: Office: (502) 855-3631 or  (502) 459-9141, email: mbuman@unified-team.com

  • Converged Technology Professionals, Joe Rittenhouse (815) 477-1200, email: rittenhousej@ct-pros.com

KETS Mitel Networks Contract Category Discounts off MSRP:

  • Telephone System Hardware: 45%
  • Auto Attendant/Voicemail: 45%
  • Operating System Software: 45%
  • Cables/Accessories: 0%
  • Installation/Initial configuration: 0%
  • Training (Technician/System Admin Training): 0%
  • Maintenance (Hardware) Support: 15%
  • Maintenance (Software) Support: Included in hardware support
  • Telephone Headsets: 40%
  • Voice Training (End User) : No charge for online training
  • Voice Professional Services: 0%
  • Voice Accessories: 0% 
  • Mobility Software: 45%
  • Voice End-User Software: 45%

ShoreTel MA 758 1300000894 KETS Voice Hardware and Services.pdf

Effective Date: 3/1/2013
Expiration Date: 2/28/2020
Final Expiration date after possible renewals: 2/28/2021

​Jessica Burton
Office of Education Technology
Division of School Technology Planning and Project Management
300 Sower Blvd., 4th Floor
Frankfort, KY 40601
(502) 564-2020 ext. 2448
Fax (502) 564-1519
 
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